DBC offers a COMPLETE, CUSTOMIZED, and EXPERIENCED medical billing services to fit the needs of every practice. From the small single practitioner office to a busy specialty or multiple physician office, we can help! We specialize in the small- to mid-sized practice, and no practice is too small! We specialize in psych billing, but also handle family practices and many specialty practices. Medical billing and claim management is a continuously changing and specialized field, which can make a great deal of difference to the cash flow of a medical office. Outsourcing is recommended as an excellent way for physicians to cut costs and increase revenues! By outsourcing you save money by NOT: paying employees who may not be working up to expectation; paying sick leave and vacation time; purchasing and upgrading hardware and medical billing software, including support and staff training; purchasing CMS forms & patient statement forms; postage & envelopes and/or clearinghouse fees for electronic claims; paying all of the utilites and office space needed for a billing area. That is quite a savings!   Why does COMPLETE, CUSTOMIZED, and EXPERIENCED matter when choosing a medical billing service? COMPLETE billing services means more than just taking your information electronically (input by your staff at your expense) and filing it electronically. COMPLETE billing services offered by DBC include: Filing primary and secondary medical claims Follow up to all billed claims Crediting insurance payments Correcting and resubmitting denied claims Balance billing to patients (every 30 days) Patient pre-collection and sending to collection when necessary (we are NOT  a collection agency, but will outsource to a reputable agency, here in PA) Patient billing phone and email inquiries handled during regular, dependable business hours. A professional office in which all billing information is handled confidentially, filed securely, and disposed of according to HIPAA regulations.   CUSTOMIZED billing services do not have one flat rate or fee for every practice. DBC offers you a proposal based upon: Number of claims your office generates. Services needed to fit your practice Length of contract you're willing to sign Many details concerning the 'flow' of information from your office to DBC. A yearly fee, billed in monthly installments, with everything included. No extra charges for reports, long distance calls, most form completion, etc. No hidden charges, and no surprises. We'll find out what you need, and your final contract will include it all! We'll work with your practice to establish a fee for services that fits your need and allows us to maintain the highest work standard in regards to your billing account.   Size may not matter, but EXPERIENCE definitely does! Many large billing serivces will not take on small practices, or fail to even recognize the physician or staff when they call. If they treat you, the paying client this way, how are they treating your patients when they call? Can you or or patients even reach a large billing company by phone without a long wait?  Conversely, very small services lack the resources to answer calls during regular business hours, the software and hardware to handle multiple accounts, the dependable staff to handle the need of your practice, and the professional office atmosphere to guarantee the privacy and security of your patient's information. At DBC, this is the kind of EXPERIENCE that sets us apart: A professional office atmosphere with assistant billers to help your staff and your patients. Over 18 years in THIS business (Donnelly Benefits was started in 1989), and an additional 5 years of insurance industry & claims experience before that time. At DBC, we know our software! We use Medisoft Patient Accounting, and DBC is also an authorized resller of Medisoft.  Lori teaches the Medical Billing & Coding classes and Medisoft for Medical Billers at Bethlehem Area Vocational Technical School's Continuing Education classes for adults. DBC staff belong to several professional groups, inclucing The Alliance for Claims Assistance Professionals, NE Penna Medical Billing Network, Coordinated Aging Solutions, Working Mothers of Beth. Township, to name a few.   For more information, CONTACT US  or email InfoLori@enter.net. Ask us any questions you may have about our fees or services. Visit our FREQUENTLY ASKED QUESTIONS  page for more info on the facts about medical billing services!